The effect of performance appraisal on organizational citizenship behaviour (OCB): a study on the Islamic Banks in Bangladesh
DOI:
https://doi.org/10.36609/bjpa.v25i2.34Keywords:
Organization, individuals, human resource, professionals, generalizationAbstract
The current study examines the impact of performance appraisal (PA) on
organizational citizenship behaviour (OCB) comprising of OCB directed
toward organization (OCBO) and OCB directed toward individuals (OCBI) in
the Islamic banks operating in Bangladesh. Using the convenience sampling
method, data were collected through a structured questionnaire from the
managerial and non-managerial employees working at the branch level of
these banks. The study explored that PA had a significant positive impact on
OCB. Moreover, implications for human resource professionals and
managers were discussed. Finally, the study mentioned the relevant
limitations for context generalization and recommended scope for future
investigations.
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